Technology

Microsoft said Delta Air Lines turned down repeated offers for assistance following last month's catastrophic system outage, echoing claims by CrowdStrike in an increasingly contentious conflict between the carrier and its technology partners. From a report: Microsoft employees reached out to Delta to give technical support every day from July 19 through July 23, and "each time Delta turned down Microsoft's offers to help," according to a letter Tuesday from the technology giant's attorneys to Delta's representatives. Microsoft Chief Executive Officer Satya Nadella also personally emailed Delta CEO Ed Bastian and never heard back. "Even though Microsoft's software had not caused the CrowdStrike incident, Microsoft immediately jumped in and offered to assist Delta at no charge," according to the letter, which was signed by Mark Cheffo of Dechert LLP. The claims, in response to Delta's hiring of attorney David Boies, heighten the tension after Delta suggested it would try to seek compensation for a breakdown it expects to cost it $500 million this quarter. The airline was slower to recover than competitors after an errant software update from CrowdStrike affected Microsoft systems, creating a cascading effect that led Delta to cancel thousands of flights over several days.

Read more of this story at Slashdot.

Google today unveiled its new Google TV Streamer, a $99.99 set-top box replacing the Chromecast. The device, shipping September 24, boasts improved performance with a 22% faster processor (over its predecessor), doubled RAM, and 32GB storage. It integrates Thread and Matter for smart home control, featuring a side-panel accessible via the remote. The Streamer supports Dolby Vision, Dolby Atmos and includes an Ethernet port. Design changes include a low-profile form factor in two colors and a redesigned remote with a finder function. Software enhancements use Gemini AI for content summaries and custom screensavers.

Read more of this story at Slashdot.

Mainframe computers, stalwarts of high-speed data processing, are finding new relevance in the age of AI. Banks, insurers, and airlines continue to rely on these industrial-strength machines for mission-critical operations, with some now exploring AI applications directly on the hardware, WSJ reported in a feature story. IBM, commanding over 96% of the mainframe market, reported 6% growth in its mainframe business last quarter. The company's latest zSystem can process up to 30,000 transactions per second and hold 40 terabytes of data. WSJ adds: Globally, the mainframe market was valued at $3.05 billion in 2023, but new mainframe sales are expected to decline through 2028, IDC said. Of existing mainframes, however, 54% of enterprise leaders in a 2023 Forrester survey said they would increase their usage over the next two years. Mainframes do have limitations. They are constrained by the computing power within their boxes, unlike the cloud, which can scale up by drawing on computing power distributed across many locations and servers. They are also unwieldy -- with years of old code tacked on -- and don't integrate well with new applications. That makes them costly to manage and difficult to use as a platform for developing new applications.

Read more of this story at Slashdot.

Mozilla, the non-profit behind the Firefox browser, faces an uncertain future following Monday's landmark antitrust ruling against Google. The decision, which found Google illegally maintained its search monopoly, puts Mozilla's primary funding source at risk. In 2021-2022, Mozilla received $510 million from Google out of $593 million total revenue, according to its latest financial report. Fortune adds: You can be sure that critics of the judge's ruling will highlight the potentially devastating impact on Mozilla to make the case that the antitrust ruling will have unintended consequences on smaller tech industry players. Others might argue that Mozilla hasn't done enough with those spoils to differentiate its Firefox browser, or that it could cut a deal with another search engine like Bing if its Google deal goes away completely. Either way, Google will appeal the suit so a long battle may ensue. And there's another big domino to fall: the judge will rule on the remedy or remedies -- essentially, the business-model penalties -- that Google will face. Apple also stands to lose more than $20 billion a year that Google pays the iPhone-maker to be the default search engine on Safari. But as Fortune notes, "Apple is a large, diversified company with many sources of revenue."

Read more of this story at Slashdot.

Mozilla, the non-profit behind the Firefox browser, faces an uncertain future following Monday's landmark antitrust ruling against Google. The decision, which found Google illegally maintained its search monopoly, puts Mozilla's primary funding source at risk. In 2021-2022, Mozilla received $510 million from Google out of $593 million total revenue, according to its latest financial report. Fortune adds: You can be sure that critics of the judge's ruling will highlight the potentially devastating impact on Mozilla to make the case that the antitrust ruling will have unintended consequences on smaller tech industry players. Others might argue that Mozilla hasn't done enough with those spoils to differentiate its Firefox browser, or that it could cut a deal with another search engine like Bing if its Google deal goes away completely. Either way, Google will appeal the suit so a long battle may ensue. And there's another big domino to fall: the judge will rule on the remedy or remedies -- essentially, the business-model penalties -- that Google will face. Apple also stands to lose more than $20 billion a year that Google pays the iPhone-maker to be the default search engine on Safari. But as Fortune notes, "Apple is a large, diversified company with many sources of revenue."

Read more of this story at Slashdot.

An anonymous reader quotes a report from Ars Technica: Hackers delivered malware to Windows and Mac users by compromising their Internet service provider and then tampering with software updates delivered over unsecure connections, researchers said. The attack, researchers from security firm Volexity said, worked by hacking routers or similar types of device infrastructure of an unnamed ISP. The attackers then used their control of the devices to poison domain name system responses for legitimate hostnames providing updates for at least six different apps written for Windows or macOS. The apps affected were the 5KPlayer, Quick Heal, Rainmeter, Partition Wizard, and those from Corel and Sogou. Because the update mechanisms didn't use TLS or cryptographic signatures to authenticate the connections or downloaded software, the threat actors were able to use their control of the ISP infrastructure to successfully perform machine-in-the-middle (MitM) attacks that directed targeted users to hostile servers rather than the ones operated by the affected software makers. These redirections worked even when users employed non-encrypted public DNS services such as Google's 8.8.8.8 or Cloudflare's 1.1.1.1 rather than the authoritative DNS server provided by the ISP. "That is the fun/scary part -- this was not the hack of the ISPs DNS servers," Volexity CEO Steven Adair wrote in an online interview. "This was a compromise of network infrastructure for Internet traffic. The DNS queries, for example, would go to Google's DNS servers destined for 8.8.8.8. The traffic was being intercepted to respond to the DNS queries with the IP address of the attacker's servers." In other words, the DNS responses returned by any DNS server would be changed once it reached the infrastructure of the hacked ISP. The only way an end user could have thwarted the attack was to use DNS over HTTPS or DNS over TLS to ensure lookup results haven't been tampered with or to avoid all use of apps that deliver unsigned updates over unencrypted connections. As an example, the 5KPlayer app uses an unsecure HTTP connection rather than an encrypted HTTPS one to check if an update is available and, if so, to download a configuration file named Youtube.config. StormBamboo, the name used in the industry to track the hacking group responsible, used DNS poisoning to deliver a malicious version of the Youtube.config file from a malicious server. This file, in turn, downloaded a next-stage payload that was disguised as a PNG image. In fact, it was an executable file that installed malware tracked under the names MACMA for macOS devices or POCOSTICK for Windows devices. As for the hacked ISP, the security firm said "it's not a huge one or one you'd likely know." "In our case the incident is contained but we see other servers that are actively serving malicious updates but we do not know where they are being served from. We suspect there are other active attacks around the world we do not have purview into. This could be from an ISP compromise or a localized compromise to an organization such as on their firewall."

Read more of this story at Slashdot.

OpenAI co-founder John Schulman announced Monday that he is leaving to join rival AI startup Anthropic. CNBC reports: The move comes less than three months after OpenAI disbanded a superalignment team that focused on trying to ensure that people can control AI systems that exceed human capability at many tasks. Schulman had been a co-leader of OpenAI's post-training team that refined AI models for the ChatGPT chatbot and a programming interface for third-party developers, according to a biography on his website. In June, OpenAI said Schulman, as head of alignment science, would join a safety and security committee that would provide advice to the board. Schulman has only worked at OpenAI since receiving a Ph.D. in computer science in 2016 from the University of California, Berkeley. "This choice stems from my desire to deepen my focus on AI alignment, and to start a new chapter of my career where I can return to hands-on technical work," Schulman wrote in the social media post. He said he wasn't leaving because of a lack of support for new work on the topic at OpenAI. "On the contrary, company leaders have been very committed to investing in this area," he said. The leaders of the superalignment team, Jan Leike and company co-founder Ilya Sutskever, both left this year. Leike joined Anthropic, while Sutskever said he was helping to start a new company, Safe Superintelligence Inc. "Very excited to be working together again!" Leike wrote in reply to Schulman's message.

Read more of this story at Slashdot.

Scientists studying lunar samples brought back by the Apollo missions have determined that the moon's thin atmosphere is produced largely by meteorite impacts. "Our findings provide a clearer picture of how the moon's surface and atmosphere interact over long timescales, [and] enhance our understanding of space weathering processes," said Dr Nicole Nie, the co-author of the new study based at MIT's department of Earth, atmospheric, and planetary sciences. The Guardian reports: Writing in the journal Science Advances, Nie and her colleagues describe how the lunar atmosphere must be constantly replenished because its atoms are continuously being lost to space, primarily because of the moon's weak gravity, or trapped on the lunar surface. Ultraviolet photons from the sun can rerelease the latter, but the researchers say replenishment of the atmosphere is thought to rely on atoms being released from within lunar minerals -- either via vaporisation by meteorite impacts, or by solar wind sputtering, a process in which charged particles from the sun hit the moon and eject atoms. But which of the two factors dominates had been unclear, with data from Nasa's lunar atmosphere and dust environment explorer, launched in 2013, suggesting both were at play. Nie and colleagues unpicked the conundrum by studying the different forms, or isotopes, of potassium and rubidium in 10 samples of lunar soil from the Apollo missions. The team say meteorite impacts and solar wind sputtering both favor the release of lighter forms of the elements, but that the actual proportion of heavy to light isotopes that end up in the lunar atmosphere and soil would differ depending on the process. "After measuring the isotopic compositions of lunar soils, we built a mathematical model taking into account various space weathering processes, and solve for the contribution of each of them by matching the measured isotopic compositions," said Nie. The results suggest about 70% of the moon's atmosphere is down to impact vaporization and 30% to solar wind sputtering.

Read more of this story at Slashdot.

An anonymous reader quotes a report from Ars Technica: Distracted driving isn't only a result of drivers using their phones when they should be paying attention. But it is a significant cause of the problem, accounting for at least 13 percent of distracted driving deaths and rising to 1 in 5 for young drivers. Now, a study conducted with customers of the Progressive insurance company has tested different strategies to get those drivers to put their phones down in the car, and it found two that significantly reduced handheld use, with the effect persisting after the end of the study. The study recruited 1,653 customers already enrolled in its Progressive Snapshot program, which involves the use of a smartphone app that detects phone use while driving. Before the start of the trial, the participants all averaged more than 6.4 minutes per hour of handheld use while driving -- Progressive says its safest customers have handheld usage of less than 1 minute per hour while driving. [...] Paying drivers on top of competitive gamification was the most effective way to get them to put down their phones. This group reduced its handheld usage by 27.6 percent, or 89 seconds/hour, compared to the control. That reduction was maintained at the same level throughout the post-intervention period for this arm.

Read more of this story at Slashdot.

In a note to clients, seen by Slashdot, brokerage house Jefferies writes: Netflix's last price hike on the standard plan was in Jan 2022, its ad- supported plan remains the cheapest (among major players) in the industry, and its move into live sports increases pricing power - for these 3 reasons we suspect a price hike in Q4 or December of this year could be coming on the standard plan. As stated in the Q4 2023 letter (following the announcement of WWE Raw coming in 2025): "As we invest in and improve Netflix, we'll occasionally ask our members to pay a little extra to reflect those improvements, which in turn helps drive the positive flywheel of additional investment." We believe Netflix has been positioning itself throughout this year for a year-end price hike. December / 2025 will have major content releases supporting a pricing increase including the Christmas NFL game, Squid Game 2 on Dec. 26th (season 1 - the #1 watched NFLX show of all time), WWE Raw starting Jan 2025, and Stranger Things 5 coming in 2025 (season 3 / 4 in top 10 of all-time).

Read more of this story at Slashdot.

iPhone and Apple Watch users in California will soon be able to add their digital ID and driver's license to the Wallet app, as revealed by new landing pages on the state DMV website. This feature follows a slow rollout since its announcement, with only five states currently supporting it. MacRumors reports: "Now you can add your California driver's license or state ID to Apple Wallet on iPhone and Apple Watch so you can present it easily and securely in person and in app," reads the landing page, which contains broken links and placeholder images, and is still missing a proper website security certificate. The webpages were discovered on Sunday by Jimmy Obomsawin, after someone added a link to the landing pages in an Apple Wallet Wikipedia entry last Wednesday.

Read more of this story at Slashdot.

With Windows 10's end-of-life update coming next October, it appears that users are finally making the jump to its successor. As spotted by Neowin, Windows 11 crossed the 30% market share mark for the first time since its release. From the report: According to Statcounter's latest findings, last month, Windows 11 reached a new all-time high of 30.83%, gaining 1.08 points in just one month or 7.17 points year-over-year (it was at 23.66% in July 2023). Just as Windows 11 climbs, Windows 10 loses its market share. It is now below 65%, or 64.99%, to be precise, or -1.06 points in one month. Year-over-year change is 11.15 points (it was at 71.14% in July 2023). [...] Other Windows versions, which are now long unsupported, still have a fair share of customers who refuse to jump-ship. Windows 7, for one, is the third most popular Windows with a 3.04% market share (+0.08 points). Windows 8.1 is fourth with 0.42% (+0.02 points), and Windows XP is fifth with 0.38% (-0.01 points).

Read more of this story at Slashdot.

Silicon Valley's fascination with AI has led to parents enrolling children as young as five in AI-focused summer camps. "It's common for kids on summer break to attend space, science or soccer camp, or even go to coding school," writes Priya Anand via the San Francisco Standard. "But the growing effort to teach kindergarteners who can barely spell their names lessons in 'Advanced AI Robot Design & AR Coding' shows how far the frenzy has extended." From the report: Parents who previously would opt for coding camps are increasingly interested in AI-specific programming, according to Eliza Du, CEO of Integem, which makes holographic augmented reality technology in addition to managing dozens of tech-focused kids camps across the country. "The tech industry understands the value of AI," she said. "Every year it's increasing." Some Bay Area parents are so eager to get their kids in on AI's ground floor that they try to sneak toddlers into advanced courses. "Sometimes they'll bring a 4-year-old, and I'm like, you're not supposed to be here," Du said. Du said Integem studied Common Core education standards to ensure its programming was suitable for those as young as 5. She tries to make sure parents understand there's only so much kids can learn across a week or two of camp. "Either they set expectations too high or too low," Du said of the parents. As an example, she recounted a confounding comment in a feedback survey from the parent of a 5-year-old. "After one week, the parent said, "My child did not learn much. My cousin is a Google engineer, and he said he's not ready to be an intern at Google yet.' What do I say to that review?" Du said, bemused. "That expectation is not realistic." Even less tech-savvy parents are getting in on the hype. Du tells of a mom who called the company to get her 12-year-old enrolled in "AL" summer camp. "She misread it," Du said, explaining that the parent had confused the "I" in AI with a lowercase "L."

Read more of this story at Slashdot.

An anonymous reader quotes a report from TechCrunch: On July 19, Yelp informed select indie developers that they would have to switch to paid accounts, due to high API usage. Developers were given four days to make the change, in a move that echoes recent communication bungles by Reddit and Twitter. When the developers replied to the July 19 email, Yelp sent a deck of pricing tiers with base pricing starting from $229 per month for a limit of 1,000 API calls per day. Developers were concerned that other, more affordable options weren't mentioned in the deck. Yelp said the pricing is equivalent and simply presented in different ways. The method of communication and lack of transparency has angered developers, some of whom shuttered their services, even after Yelp gave them a 90-day leeway and apologized. While the company has issued an apology email to developers and extended their free usage by 90 days, it may not be enough to keep these frustrated developers from moving to new platforms. "We apologize for last week's abbreviated transition that impacted a small percentage of developers and have extended access to these users," a company spokesperson told TechCrunch. "Yelp sunsetted free, commercial, unlimited use of the Yelp Fusion API in 2019 and has been in the process of migrating developers to a paid program over the last several years. The developer community is important to Yelp, and we've heard their feedback about the transition period from the free Yelp Fusion API to our paid program."

Read more of this story at Slashdot.

Members of the Screen Actors Guild (SAG-AFTRA) are striking against the video game industry due to failed negotiations over AI-related worker protections. "The guild began striking on Friday, July 26th, preventing over 160,000 SAG-AFTRA members from taking new video game projects and impeding games already in development from the biggest publishers to the smallest indie studios," notes The Verge. From the report: Negotiations broke down due to disagreements over worker protections around AI. The actors union, SAG-AFTRA, negotiates the terms of the interactive media agreement, or IMA, with a bargaining committee of video game publishers, including Activision, Take-Two, Insomniac Games, WB Games, and others that represent a total of 30 signatory companies. Though SAG-AFTRA and the video game bargaining group were able to agree on a number of proposals, AI remained the final stumbling block resulting in the strike. SAG-AFTRA's provisions on AI govern both voice and movement performers with respect to digital replicas -- or using an existing performance as the foundation to create new ones without the original performer -- and the use of generative AI to create performances without any initial input. However, according to SAG-AFTRA, the bargaining companies disagreed about which type of performer should be eligible for AI protections. SAG-AFTRA chief contracts officer Ray Rodriguez said that the bargaining companies initially wanted to offer protections to voice, not motion performers. "So anybody doing a stunt or creature performance, all those folks would have been left unprotected under the employers' offer," Rodriguez said in an interview with Aftermath. Rodriguez said that the companies later extended protections to motion performers, but only if "the performer is identifiable in the output of the AI digital replica." SAG-AFTRA rejected this proposal as it would potentially exclude a majority of movement performances. "Their proposal would carve out anything that doesn't look and sound identical to me," said Andi Norris, a member of SAG-AFTRA's IMA negotiating committee, during a press conference. "[The proposal] would leave movement specialists, including stunts, entirely out in the cold, to be replaced ... by soulless synthetic performers trained on our actual performances." The bargaining game companies argued that the terms went far enough and would require actors' approval. "Our offer is directly responsive to SAG-AFTRA's concerns and extends meaningful AI protections that include requiring consent and fair compensation to all performers working under the IMA. These terms are among the strongest in the entertainment industry," wrote Audrey Cooling, a representative working on behalf of the video game companies on the bargaining committee in a statement to The Verge.

Read more of this story at Slashdot.

Apple has introduced a new feature for Safari that allows users to block distracting elements on web pages, such as sign-in popups, some autoplay videos and even ads (temporarily). The feature is called "Distraction Control" and is rolling out today in iOS 18 beta 5. 9to5Mac reports: Distraction Control is accessible via the same Page Menu interface in Safari as Reader and Viewer. Here, users will find a new "Hide Distracting Items" option to enable Distraction Control. Users will then be prompted to select different elements on a webpage that they feel are distracting. Users will have to manually choose each item on a webpage that they wish to hide. Distraction Control will persist through page refreshes and reloads, assuming that the hidden item does not change. Apple says that nothing is proactively hidden with this feature; only items that a user manually selects are hidden. Apple also emphasizes that this feature is not meant to serve as an ad blocker. While a user can technically use Distraction Control to hide an ad on a website temporarily, that ad will re-appear when the page is refreshed or otherwise reloaded. In fact, the first time a user activates Distraction Control, Safari will display a pop-up that emphasizes the feature will not permanently remove ads or other areas of a website that frequently change. If a user chooses to hide something like a GDPR banner or a cookies request pop-up, Distraction Control behaves in the same way as if the user manually clicked to dismiss that pop-up. This means Distraction Control will serve as neither an "Accept" nor "Decline" for that cookies request. Finally, if a user wishes to unhide an item, they can click back into the Page Menu interface in Safari and choose "Show Hidden Items."

Read more of this story at Slashdot.

An anonymous reader quotes a report from Reuters: Indonesia said it has banned the privacy-oriented search engine DuckDuckGo, citing concerns that it could be used to access pornography and online gambling websites which are illegal in the country, the communications ministry said on Friday. Indonesia, with the world's biggest Muslim population, has strict rules that ban the sharing online of content deemed obscene. Social media platform Reddit and video-hosting platform Vimeo are blocked. Usman Kansong, a communications ministry official, told Reuters that DuckDuckGo had been blocked "because of the many complaints made to us about the rampant online gambling and pornography content in its search results." The ministry did not say how DuckDuckGo differs from other search engines such as Alphabet's Google but on its website, DuckDuckGo said it offered several products intended to "help people protect their online privacy" including the search engine, which it said has been praised by privacy advocates.

Read more of this story at Slashdot.

Google's payments to make its search engine the default on smartphone web browsers violates US antitrust law, a federal judge ruled Monday, handing a key victory to the Justice Department. From a report: Judge Amit Mehta in Washington said that the Alphabet unit's $26 billion in payments effectively blocked any other competitor from succeeding in the market. Antitrust enforcers alleged that Google has illegally maintained a monopoly over online search and related advertising. The government said that Google has paid Apple, Samsung and others billions over decades for prime placement on smartphones and web browsers. This default position has allowed Google to build up the most-used search engine in the world, and fueled more than $300 billion in annual revenue largely generated by search ads.

Read more of this story at Slashdot.

snydeq writes: CSO Online's Evan Schuman reports on a design flaw in Microsoft Authenticator that causes it to often overwrite authentication accounts when a user adds a new one via QR scan. "But because of the way the resulting lockout happens, the user is not likely to realize the issue resides with Microsoft Authenticator. Instead, the company issuing the authentication is considered the culprit, resulting in wasted corporate helpdesk hours trying to fix an issue not of that company's making." Schuman writes: "The core of the problem? Microsoft Authenticator will overwrite an account with the same username. Given the prominent use of email addresses for usernames, most users' apps share the same username. Google Authenticator and just about every other authenticator app add the name of the issuer -- such as a bank or a car company -- to avoid this issue. Microsoft only uses the username." The flaw appears to have been in place since Authenticator was released in 2016. Users have complained about this issue in the past to no avail. In its two correspondences with Schuman, Microsoft first laid blame on users, then on issuers. Several IT experts confirmed the flaw, with one saying, "It's possible that this problem occurs more often than anyone realizes because [users] don't realize what the cause is. If you haven't picked an authentication app, why would you pick Microsoft?"

Read more of this story at Slashdot.

Illinois Governor J.B. Pritzker has signed a bill into law that will significantly curb the penalties companies could face for improperly collecting and using fingerprints and other biometric data from workers and consumers. From a report: The bill passed by the legislature in May and signed by Pritzker, a Democrat, on Friday amends the state's Biometric Information Privacy Act (BIPA) so that companies can be held liable only for a single violation per person, rather than for each time biometric data is allegedly misused. The amendments will dramatically limit companies' exposure in BIPA cases and could discourage plaintiffs' lawyers from filing many lawsuits in the first place, management-side lawyers said. "By limiting statutory damages to a single recovery per individual ... companies in most instances will no longer face the prospect of potentially annihilative damages awards that greatly outpace any privacy harms," David Oberly, of counsel at Baker Donelson in Washington, D.C., said before the bill was signed. BIPA, a 2008 law, requires companies to obtain permission before collecting fingerprints, retinal scans and other biometric information from workers and consumers. The law imposes penalties of $1,000 per violation and $5,000 for reckless or intentional violations.

Read more of this story at Slashdot.