Today I'm speaking at the Linux Users of Victoria Mini-conference, being held in conjunction with its second Ballarat install fest. The talk introduces the Open Document Format in the context of digital preservation and archiving electronic documents.
Seth Godin's been writing about 'security theatre' - his example is that complex charade we
go through at airports, but his point is straight out of the experience economy.
We must go beyond 'serving' our customers. We need to satisfy them, and sometimes this means going beyond their expectations to leave a lasting impression. Increasing the value they experience is part of this.
AussieChix officially launched yesterday, co-inciding with International Women's Day. Melissa Draper wrote an article for the OSTG network which was published, and widely syndicated yesterday
Co-authored by Creative Contingencies's Peter Lieverdink.
